Frequently Asked Questions

To make sure any emails you receive do not go into the junk email folder, follow these steps.

Students

In your email account under Options → More Options, there is a link for Safe and Blocked Senders. Click on it then choose Safe Senders.  Enter @desire2learn.com and click Add to list > >.  Also enter @mansfield.desire2learn.com in your safe senders list.

Faculty/Staff

In your outlook account,

1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Click the Safe Senders tab.
4. Click Add...
5. Enter @desire2learn.com
6. Click OK
7. Repeat step 4 and enter @mansfield.desire2learn.com. Click OK