Frequently Asked Questions

Importing a Course Cartridge

How do I import a course cartridge/blackboard archive zip file?

For more detailed instructions with screen shots, Click here.

If you do not have a blackboard zip file, please request that your publisher send you a BlackBoard archive zip file instead of a BlackBoard course cartridge. Learn@UW-Stout cannot import BlackBoard course cartridges directly.

  1. Save the zip file in a location where you will be able to find it easily or locate your file.
  2. Log into D2L
  3. Click on the destination course (where the content will be loaded). You may need to scroll down to find the course you want, depending on how many courses are listed.
  4. Click Edit Course in the navigation bar
  5. Under the Tools section, click on Import/Export/Copy Components.
  6. Under What would you like to do? choose the Import Components option
  7. Then select from a file and click the Browse button
  8. Navigate to the file you want to import, select it, and click Open.
  9. When you are returned to the Import/Copy/Export Components screen, click the Next button in the lower right corner to continue.
  10. After a short delay, you will see the Preprocessing screen. When D2L finishes Downloading the File & Reading the Package the Next button will become clickable. Click on it go to the next screen
  11. In the Import Options screen, click the Select All Components checkbox this is assuming that you are bringing in everything.
    1. If not, you can go through the list and click on the radio buttons that say Select individual items to import for each area that you want to pick out less than Import all items.
    2. Note: you will probably want to select the Overwrite the existing file and Import metadata options
  12. When you have made all your decisions and have come to the bottom of the list, click Next
  13. The Confirm Import Selections screen appears, confirm your selections, scroll down and click Next
  14. This begins the import process. Green checkmarks are used to indicate success at each stage of the process. If the import process finishes, click the Next button, and you will receive a message telling you that the import was successful, and your task is pretty much complete.
  15. If, however, the process goes on for more than 2 minutes, you will receive a message telling you that the A system timeout has occurred. This means that the D2L system was unable to process all of your content within the 2 minute timeout limit.
  16. It further means that as a temporary work-around, you must repeat this process from Step 4. But this time when you get to Step 11 (the Import Options screen), you must select a smaller amount of content so that the process can finish in under 2 minutes.
    1. Deciding on how much content to select to allow the process to finish on time is an educated guess at this point. It is suggested that you try half of your content at a time as your first guess, and work from there, depending on results. We realize how much of an inconvenience this is and are working with D2L both to try to improve system performance, and also to increase this timeout limit.

Published: 05/12/2010    Updated: 03/28/2013