Chat Session Archives
How do I view a previouw chat session?
Each chat session is stored in the chat's archives, where you can view it at a later time.
The system archives a chat session after a period of more than 20 minutes of inactivity. Chats appear in the list of session after this period.
To access a chat session:
On the Chat List page, click the Sessions icon next to a chat.
Note: For a general chat you must be in the org unit in which you created the general chat to see the session archives.
- Click the link in the Start Date column.
- When you are done reviewing the session, click Go Back.
Published: 07/20/2010 Updated: 07/20/2010